How loud is the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump?

53 dB(A) indoors, about as loud as a dishwasher.

What size room does the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump cool?

It is rated to cool a room up to 550 sq ft (12,000 BTU · 3.5 kW).

Do I need a professional to install the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump?

Usually, yes. A PTAC installs in a wall sleeve with an outdoor grille and runs on its own dedicated circuit, so a new installation (the wall opening, sleeve, grille and wiring) is work for a contractor and an electrician. Swapping one into an existing PTAC sleeve with matching power is a simpler like-for-like replacement.

Does the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump heat as well as cool?

Yes. It is a heat pump that also heats.

PTAC Heats too

Friedrich

12,000 BTU Zone Premier PTAC with Heat Pump

Name: Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump
Brand: Friedrich

A packaged terminal air conditioner (PTAC) rated at 12,000 BTU for rooms up to 550 sq ft. It heats in winter too and installs in a wall sleeve.

$1,179

List price

No live retailer for this exact model right now.

Last listed at Sylvane for $1,209 on Aug 20, 2026. We have not been able to confirm it since.

The closest PTAC you can buy today:

Performance

Cooling capacity: 12,000 BTU · 3.5 kW
Heating capacity: Yes
Room coverage: up to 550 sq ft
Energy Star: Not published
CEER: Not published
Annual energy (cooling): Not published

Noise, size & features

Indoor noise: 53 dB(A)about as loud as a dishwasher
Outdoor noise: Not published
Indoor unit: 42 x 16 x 21 in

Will it fit your wall sleeve?

Fits standard 42 x 16-inch PTAC sleeves, other makers' included, without a baffle kit as long as the sleeve is no deeper than 13¾ inches (a deeper sleeve needs one). A new installation needs Friedrich's PDXWS sleeve and an outdoor grille, sold separately. Source: Friedrich PTAC brochure

Every through-the-wall AC and PTAC by the sleeve it fits

Installation & the rules that apply

This is a packaged terminal air conditioner (PTAC). It sits in a wall sleeve with an outdoor grille and runs on its own circuit, so the window-unit mounting and bracket rules do not apply to it. A new opening or circuit usually needs building and electrical permits and, in a condo, co-op or historic building, approval first.

Installation

Wall sleeve and a dedicated circuit

Refrigerant

GeneralRenters: get written landlord consent firstReviewed June 2026Often blocks install

GeneralCondo / HOA: exterior changes need approval

Common questions about the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump

How loud is the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump?: 53 dB(A) indoors, about as loud as a dishwasher.
What size room does the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump cool?: It is rated to cool a room up to 550 sq ft (12,000 BTU · 3.5 kW).
Do I need a professional to install the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump?: Usually, yes. A PTAC installs in a wall sleeve with an outdoor grille and runs on its own dedicated circuit, so a new installation (the wall opening, sleeve, grille and wiring) is work for a contractor and an electrician. Swapping one into an existing PTAC sleeve with matching power is a simpler like-for-like replacement.
Does the Friedrich 12,000 BTU Zone Premier PTAC with Heat Pump heat as well as cool?: Yes. It is a heat pump that also heats.