CPSC recall 20-083 · February 27, 2020
Lennox Ductless Heat Pumps recall
- CPSC recall number
- 20-083
- Published
- February 27, 2020
- Units
- About 1,650 (in addition, about 380 were sold in Canada)
- Remedy
- Replace
- Type
- Ductless mini-splits
- Made in
- China
Hazard
Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
What owners should do
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
Read the official CPSC noticeContact: Lennox at 800-527-3506 from 8 a.m. to 5 p.m. CT Monday through Friday or by clicking on the Recall Notice posting on the landing page of https://www.lennox.com or by visiting https://www.lennox.com/about/safety/product-recalls.
Model numbers in this notice
- MPA018S4M-1P
- MPA048S4S-1P
- MPA048S4M-1P
As the notice prints them. Some notices name a model's base number or prefix, and most also limit the recall by serial number or date: the description below says which.
Check a model number against every recallHow to identify a recalled unit
This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps. The model and serial numbers can be found on the nameplate on the side of the units. Only heat pumps with the following model and serial numbers are included in the recall: Model Number Serial Number MPA018S4M-1P 6915XXXXXX or 6916XXXXXX MPA048S4S-1P 6915XXXXXX or 6916XXXXXX MPA048S4M-1P 6915XXXXXX or 6916XXXXXX
Incidents reported
The firm has received two reports, both in Canada, of overheating. One report included a small hole in the heat pump motor due to melting and one report of the fan blade and motor catching fire. No injuries have been reported.
Where and when it was sold
Lennox independent dealers nationwide from January 2016 through November 2019 for between $8,700 and $15,550.
Firms named in the notice
Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd., of Canada
Photos from the notice
Recalled Lennox Ductless Heat Pumps- MPA048S4S MPA048S4M 
Recalled Lennox Ductless Heat Pumps- MPA018S4M 
Recalled Lennox Ductless Heat Pumps- Nameplate
Photos: U.S. Consumer Product Safety Commission.
More air conditioner recalls
- October 10, 2019Carrier- and Bryant-Branded Heat Pumps
- February 1, 2001Carrier Air Conditioners Sold in Puerto Rico
Restated from CPSC recall 20-083, published February 27, 2020 and last updated by CPSC February 27, 2020; read from the CPSC recall database October 6, 2026. compare.ac is not affiliated with CPSC or the recalling firm. This page is not a safety certification, and only the firm can confirm whether an individual unit is included.