CPSC recall 16-025 · November 3, 2015

GE Air Conditioning and Heating Units recall

CPSC recall number
16-025
Published
November 3, 2015
Units
About 33,500
Remedy
Repair
Type
Through-the-wall units and PTACs
Made in
China

Hazard

Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

What owners should do

Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.

Read the official CPSC notice

Contact: GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.

Model numbers in this notice

  • AZ40E09E
  • AZ41E07E
  • AZ41E09E
  • AZ41E12E
  • AZ41E15E
  • AZ61H07E
  • AZ61H09E
  • AZ61H12E
  • AZ61H15E

As the notice prints them. Some notices name a model's base number or prefix, and most also limit the recall by serial number or date: the description below says which.

Check a model number against every recall

How to identify a recalled unit

This recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door. Units with the following models and serial numbers are included in this recall: Brand Model Prefix Serial Number (Begins with) GE AZ40E09E AZ41E07E AZ41E09E AZ41E12E AZ41E15E AZ61H07E AZ61H09E AZ61H12E AZ61H15E AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.

Incidents reported

GE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.

Where and when it was sold

GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.

Firms named in the notice

GE Appliances, of Louisville, KY

Photos from the notice

  • GE Zoneline® Air Conditioners and Heating Units
    GE Zoneline® Air Conditioners and Heating Units
  • GE Zoneline with front panel removed
    GE Zoneline with front panel removed

Photos: U.S. Consumer Product Safety Commission.

More air conditioner recalls

Every air conditioner recall

Restated from CPSC recall 16-025, published November 3, 2015 and last updated by CPSC November 3, 2015; read from the CPSC recall database October 6, 2026. compare.ac is not affiliated with CPSC or the recalling firm. This page is not a safety certification, and only the firm can confirm whether an individual unit is included.